Pace Computing Resources & Utilities
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Account Unlock

What happened?

If you have entered your password incorrectly too many times, your account may be locked.

Your account will be unlocked automatically some time after it becomes locked. However, if you need your account to be unlocked immediately, enter your username below and follow the instructions.

What do I do?

Type in your MyPace username, click "Continue", and you will be asked for the answers to your two secret questions. You will then be able to unlock your account.

If you require further assistance with the account unlock process, please contact the ITS Help Desk at (914) 773-3333. For hours of operation, please visit